- NEW ʕ•ᴥ•ʔ Alex's Funbook now available in English, French, Spanish and Portuguese ! -

Get 20% off on your first order

- FREE Delivery on orders over €35

- NEW ʕ•ᴥ•ʔ Alex's Funbook now available in English, French, Spanish and Portuguese ! - Get 20% off on your first order - FREE Delivery on orders over €35

Contact Us

Should you have any enquiries regarding the products we sell, please feel welcome to get in touch with our customer service team using the contact form below. Representatives are available Monday to Friday from 9am - 6pm GMT.

Frequently Asked Questions

  • Orders typically take 1-5 working days to ship, depending on the order. Most orders are custom made and printed on-demand. Delivery time varies based on your location and size of your order.

  • You will receive a confirmation email when we receive your order. If you do not receive the confirmation message within a short time of placing your order, please check your Spam or Junk folder just in case the confirmation email got delivered there instead of your inbox. If so, make sure you mark the confirmation as Not Spam, which should allow future messages to get through to you. Once your order has shipped, you will receive a confirmation email with your tracking information. 

  • If you received an item which is damaged or defective, please send a photo of the item and the defect or damaged area to hello@alex-and-friends.com. Please include your name, email and order # in your correspondence. We will review the photo and respond with further instructions. 

  • If you have received your order, you should send back the products you wish to return to our customer services team within 14 days from the day on which we were informed of your decision to cancel. Please see our terms of sale for full details. 

A watercolor illustration of a bear standing outdoors in front of a tree, holding a green book titled 'Goldilocks and the Three Bears'. The background shows the sun setting behind trees and purple foliage.

Books

Colorful children's book cover titled "Alex's Funbook" with a bear holding honey, surrounded by trees, bees, ladybugs, and cartoon images of animals and comics with labels such as "Memory Cards," "Cut & Glue," "True or False," and "My First Comic."

Funbooks

Cute cartoon bear wearing a blue birthday hat with bear face and pom-pom, holding a birthday cake with lit candles and colorful decorations.

Stationery

Cartoon delivery truck with a smiling face and big eyes, labeled 'Delivery' on the side, carrying a package.

FREE DELIVERY 

on orders over €35

3-5 working days.

Watercolor illustration of a shield with a padlock, a credit card, and a green checkmark, symbolizing online security and payment safety.

SECURED PAYMENT

Credit / Debit Card, Paypal and more …